Privacy and Cookies

The protection of your personal data is of particular concern to us. We process your data exclusively on the basis of the legal provisions (GDPR, TKG). In this privacy statement, we inform you about the most important aspects of data processing within the scope of our website and our business activities.

Which data do we process?
We process personal data that you provide to us, for example through: Contact via telephone, email, post, or forms; Contract agreements and orders; Participation in events or promotions.

Manner of processing: Processing takes place both with and without electronic tools. All necessary technical and organizational measures are taken to ensure security and confidentiality.

In general, this includes: Name, address, and contact details (telephone, email); Contract and billing data; Communication content.

We do not process special categories of personal data (sensitive data).

Purpose and legal basis of processing
Your data is processed for the following purposes: Fulfillment of contractual obligations (Art. 6 para. 1 lit. b GDPR); Compliance with legal obligations (Art. 6 para. 1 lit. c GDPR);  Legitimate interests such as customer care, direct marketing, debt collection (Art. 6 para. 1 lit. f GDPR); Consent for specific purposes such as newsletters or marketing activities (Art. 6 para. 1 lit. a GDPR).

Disclosure of data
Your data will only be disclosed if necessary, e.g.: To public authorities if legally required; To banks, insurance companies, or tax advisors within the scope of our business activities;  To external service providers (e.g., IT service providers, shipping companies) acting on our behalf; Data transfer to third countries (outside the EU/EEA) takes place only if an adequate level of data protection is guaranteed.

Storage period
We store personal data only as long as necessary for the respective purposes or as required by statutory retention periods.

Your rights
You have the right at any time to: Access information about your stored data (Art. 15 GDPR);  Rectification of incorrect data (Art. 16 GDPR); Erasure (“right to be forgotten,” Art. 17 GDPR), provided no statutory retention obligations apply; Restriction of processing (Art. 18 GDPR); Data portability (Art. 20 GDPR); Object to processing (Art. 21 GDPR).

If you have given consent to data processing, you may revoke this at any time. To exercise your rights, please contact us at the details provided above. If you believe that the processing of your data is unlawful, you have the right to lodge a complaint with the data protection authority.

We use Google Maps on our website to visually display geographical information and make it easier for you to find our location. In the process, Google also collects, processes, and uses data about how visitors use the Maps features on our site. When you access a page with an embedded Google map, your browser connects directly to Google's servers in the USA. This provides Google with information about your IP address and the website you visited. This happens whether or not you have a Google account. If you are logged into Google, your data will be directly associated with your account. If you don't want your data to be associated with your Google profile, you must log out of Google before the map is activated. Google stores your data as user profiles and uses them for advertising, market research, and/or to customize its website. This analysis is performed, in particular (also for users who are not logged in), to provide tailored advertising and to inform other social network users about your activities on our website. You have the right to object to the creation of these user profiles, and you must contact Google to exercise this right. For more information on Google's data processing, including legal bases and opt-out options, please see Google's Privacy Policy: https://policies.google.com/privacy

Updates
This privacy policy is reviewed regularly and updated when necessary.

Cookies & Tracking
Our website uses cookies to improve user-friendliness and provide certain functions. Technically necessary cookies: ensure the basic functionality of the website

Analytics cookies: help us evaluate and improve website usage. Third-party cookies: may be set in connection with embedded services (e.g., Google Maps, YouTube). This website uses cookies to make your experience easier and improve usability.

What are cookies?
Small text files stored in your browser that save settings or information about your visit.

Which cookies do we use? Technical cookies (for functionality); Statistical cookies (e.g., visitor numbers); Third-party cookies (e.g., Google Maps, YouTube). We do not use cookies to collect sensitive personal data.

Management
You can restrict or disable cookies at any time in your browser settings.

Legal basis
Necessary cookies: Art. 6 para. 1 lit. f GDPR (legitimate interest)

Analytics and marketing cookies: only with your consent (Art. 6 para. 1 lit. a GDPR)

You may change your cookie settings at any time in your browser or via platforms such as Your Online Choices.